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We take a deeper look at the practical use of bots using the Azure Bot Service, Cognitive Services and Machine Learning to infuse artificial intelligence within your customer relationship management.
With Giampaolo Battaglia from the AI Marketing Team, we'll show you how bots work and even build your own, including: Intelligent interactions with natural language and the ability to detect customer sentiment and intent, triaging and transacting the customer engagement process to make opportunistic and personalized recommendations, and even how you can quickly get bots up and running for yourself with the Azure Bot Service.
For more information, check out:
Azure Bot Service: https://azure.microsoft.com/en-us/services/bot-service/
Cognitive Services: https://azure.microsoft.com/en-us/services/cognitive-services/
Machine Learning: https://azure.microsoft.com/en-us/services/machine-learning/
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